Category: Administrative Functions
How to Setup Your e911 Address
TL;DR
To set up your e911 address, go to the admin dashboard and click on Numbers at the top of the screen. Then, click the ambulance icon next to the number you want to configure and add the required information. This setup is crucial for emergency responders to locate your office in case of an emergency call from an internet phone. Administrators can access this function in the web app or admin console.
How to Setup Your e911 Address
You'll need to setup your e911 address so in case of emergency first responders can have the address from where you are calling when calling from an internet phone.
If you have multiple office locations, each office should be configured to utilize a different phone number for emergency calls, and an e911 address should be associated with the emergency number for that office. Contact support for help in making sure this is configured correctly
This function is available for Administrators in the web app at https://venturetel.app/ it is also available from within the number management section in the admin console.
To setup an e911 address do the following
Go to the admin dashboard.
Click on "Numbers" at the top of the screen.
Click the ambulance icon next to the number for which you are trying to setup e911.
Add the information and click "Submit".